The Department of Social Services (DSS) purpose is to improve the lives of Australians by creating opportunities for economic and social participation by individuals, families and communities.

The DSS program most relevant to Money Management Service providers is the Financial Management Program.

Program services include:

  • Emergency Relief
    Provides support to address immediate needs in times of crisis, Assistance often includes food and clothing parcels, transport, chemist vouchers, help with accommodation.
  • Financial Counselling
    Helps people in financial difficulty to address their financial problems and make informed choices. Services include advice and information, advocacy and referral.
  • Money Management Information and Education
    Currently operating in remote communities, providing one on one or small group education and information over the phone or face to face. Facilitates access to financial counsellors for help with complex issues.
  • Information about Saving for Retirement
    Through the National Information Centre on Retirement Investments (NICRI) provides the public with free information on planning and saving for retirement.
  • Research into Problem Gambling and its Impacts
    The Commonwealth Government works closely with state and territory governments through the Ministerial Council on Gambling to develop a national approach to tackling problem gambling in Australia, including funding for a national gambling research program.


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